Tayler Remi Therapy is an independent therapy practice founded and led by Tayler Remi, psychotherapist (BSc, PgDip, GMBPsS, MBACP). Common Ground is a specialist therapy practice operating under Tayler Remi Therapy.

Tayler Remi is the data controller for all personal data collected through this website and across both practices. For any privacy questions contact us at [email protected].

If you contact us through the website or by email, you may share your name, pronouns, email address, phone number, preferred contact method, and background about what's bringing you to therapy. Some of this may be considered special category data under UK GDPR — particularly anything relating to your mental health or identity.

If we work together we also collect intake and assessment information, your signed agreements, session notes, and basic administrative details.

All client data is stored securely in Kiku — a UK-based, encrypted practice management platform. Data is encrypted in transit and at rest.

We keep two types of notes: clinical notes stored in Kiku which form your official record, and personal process notes kept privately to support clinical thinking and supervision. Process notes are not part of your official record and are not shared.

Your data may be accessed by:

• Tayler Remi — practice lead and data controller

• Kym Hackett — Practice Manager, for enquiry and administrative purposes

• Your individual practitioner — for session notes and clinical records

• Kiku — the practice management platform

• Stripe — for secure payment processing. Payments may appear on your statement as Sixten Eighty Ltd

• Your practitioner's clinical supervisor — anonymised, first name only

• Your GP or emergency services — only where there is serious risk or legal requirement

Your data is never sold or shared for marketing purposes.

Sessions are conducted online using your practitioner's chosen video platform — for example Zoom or Microsoft Teams. Sessions are never recorded without your explicit consent. You will be informed which platform your practitioner uses before sessions begin.

Client records are retained for 7 years after your work with us ends, in line with BACP guidance and insurance requirements, after which they are permanently deleted. If you contact us but do not go on to work with us, your information is securely deleted after 12 months.

Under UK GDPR and the Data (Use and Access) Act 2025 you have the right to access, correct, or request deletion of your data, withdraw consent where applicable, and request limits on how your data is used. Therapy notes are generally retained for 7 years and cannot be deleted sooner unless required by law.

To make a data request or raise a complaint about how your data is handled, contact us at [email protected]. We will acknowledge your message within 30 days and respond without undue delay. If you are unhappy with how your data is handled you can contact the ICO at ico.org.uk.

This site uses Squarespace Analytics and Google Analytics to understand basic website traffic. A cookie banner lets you manage your preferences. Google reCAPTCHA protects our forms from spam — by submitting a form you agree to Google's Privacy Policy and Terms of Service. You can accept or reject non-essential cookies when you visit the site.

This site and our services are intended for adults aged 18 and over.

We review our privacy practices regularly and will update this policy if anything changes. Questions? Contact us at [email protected].