Frequently Asked Questions About Therapy in Manchester & Online

My standard fee is £80 for a 60-minute (1 hour) session. I also offer 75-minute (1 hour, 15 minutes) sessions for £100. These session lengths are ideal for clients who prefer a slower pace, want more room to explore complex material, or attend fortnightly or monthly.

I offer a full 60 minutes instead of the traditional 50-minute session. This gives us more space to settle, regulate, and close without pressure – and supports clients who may find transitions or timekeeping tricky. As a neurodivergent therapist, it also helps me pace sessions in a way that feels grounded and sustainable. It’s one of the ways I build more space into the work.

At present, I don’t offer reduced rates or a sliding scale, and I understand this can limit accessibility for some. However, I aim to build accessibility into how I work by offering a full 60-minute hour (rather than the usual 50-minute session) and the option of fortnightly or monthly sessions, which can offer more breathing room both financially and emotionally.

If your circumstances change while we’re working together, we can always explore how to adjust the frequency or pacing to support you.

I review my fees once a year and will always give at least three months’ notice of any changes. If a fee change might affect you, we can talk it through together – I know practical shifts can bring up emotional concerns, and there’s space to explore both.

Payment is made by bank transfer. I’ll share the details when we start working together.

Your first session is confirmed once payment is received. After that, payment is due within a 48-hour window around each session - up to 24 hours before, or no later than 24 hours after.

If payment isn’t received, I’ll send one reminder. If it's still unpaid 48 hours before your next session, the slot may be cancelled and offered to someone else - this also ensures you won’t be charged a cancellation fee for a session you haven’t paid for.

If you need flexibility, just let me know. I’m happy to hold your slot provisionally if we’re in touch. If payments keep falling overdue without communication, I may need to pause sessions until we find a more workable arrangement.

I ask for at least 48 hours’ notice if you need to cancel or reschedule a session. Late cancellations or missed sessions are charged in full, as the time has been set aside for you.

If you’re running late, you’re welcome to arrive up to 15 minutes late or leave early if needed – the session will still end at the scheduled time. And of course, I approach occasional emergencies like sudden illness, hospitalisation, or bereavement with care and flexibility.

Between sessions, I’m available for practical matters like rescheduling or confirming appointments. You can reach me by email or WhatsApp message. I aim to respond within 48 hours for non-urgent messages, or within 24 hours if it’s time-sensitive. I don’t take unscheduled calls, including from ongoing clients.

The therapeutic work itself happens in session, which means I’m not available during times of crisis or emergency. We’ll talk about this when we begin working together, and I’ll give you details of external support you can turn to if you need urgent help between sessions.

I don’t offer one-off sessions. Meaningful work takes time, and I believe it’s important we have space to build a sense of safety and connection before diving in.

I generally recommend starting with a minimum of 12 to 14 sessions. This gives us time to build trust, understand what’s going on beneath the surface, and begin making meaningful shifts.

Some people work with me for a few months, others stay for a year or more. Some dip in and out over time, returning when new layers emerge - and I welcome all of it.

Sometimes, people begin therapy and realise they’re not quite ready, or that it’s not the right time - that’s okay too. You’re never locked in, and we’ll check in regularly about how the work is feeling and what you need.

I can sometimes provide brief letters or reports with your written consent, if it’s clinically appropriate. These are charged separately based on time.

I don’t offer diagnostic assessments, but I do support clients pre- and post-diagnosis (e.g. autism, ADHD). This may include a written summary for your own records, which you’re welcome to share with an assessor, although I can’t guarantee they will use it formally.

For DWP or Access to Work, I may be able to write a support leter if the request is clear and within my scope. In my experience, the DWP often will recognise letters from registered BACP therapists. However, legal or court-related letters are more complex and would need a careful discussion first.

All requests are considered case by case and I will need to discuss each request with my supervisor. I’ll always let you review anything before it’s sent, and will be honest if I don’t think I can offer what’s needed.